Privacy Policy

1. Introduction

Brevanta is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our property rental services in Kuala Lumpur, Malaysia.

This policy applies to all personal data we collect through our website, telephone communications, email correspondence, and in-person interactions. By using our services, you acknowledge that you have read and understood this Privacy Policy.

For questions regarding this policy or our data practices, please contact us at privacy@breevantasb.

2. Data We Collect

We collect personal information necessary to provide our property rental services. The types of data we collect include:

Personal Identification Information

This includes your full name, identification numbers (as required for lease agreements), date of birth, nationality, and contact details such as telephone numbers and email addresses.

Financial Information

We collect bank account details for deposit and rent payment processing, employment information to verify income, and references from previous landlords or rental agencies.

Property Preferences

Information about your property requirements, including location preferences, budget parameters, desired lease duration, and specific amenity needs.

Website Usage Data

When you visit our website, we collect technical information including your IP address, browser type, device information, pages visited, and time spent on our site. This data is collected through cookies and similar technologies.

Communication Records

We maintain records of our communications with you, including email correspondence, telephone conversations, and meeting notes related to property viewings and lease negotiations.

3. How We Use Your Data

We use your personal information for the following purposes:

Service Delivery

To provide property rental services, including property search, viewing coordination, lease negotiation, and tenancy management. We use your preferences to match you with suitable properties and your financial information to process deposits and rental payments.

Communication

To contact you regarding property viewings, lease terms, maintenance issues, and other matters related to your tenancy. We use your contact information to send property reports, lease documents, and service updates.

Legal Obligations

To comply with Malaysian legal requirements, including the Personal Data Protection Act 2010, tax regulations, and property rental legislation. We maintain records as required by law and cooperate with legal authorities when necessary.

Service Improvement

To analyze how our services are used and identify areas for improvement. We use aggregated, anonymized data to understand tenant needs and enhance our service offerings.

Security and Fraud Prevention

To verify your identity, prevent fraudulent activity, and protect both tenants and property owners from potential risks.

4. Data Sharing

We share your personal information only when necessary to provide our services or comply with legal obligations:

Property Owners

We share relevant tenant information with property owners as part of the lease application and approval process. This includes your personal details, employment information, and references.

Service Providers

We work with third-party service providers who assist with payment processing, property maintenance coordination, and legal documentation. These providers are contractually bound to protect your data and use it only for specified purposes.

Legal Requirements

We may disclose your information to legal authorities, regulatory bodies, or other parties when required by Malaysian law or when necessary to protect our legal rights.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

Technical Measures

We use encryption for data transmission and storage, secure servers with regular security updates, access controls limiting who can view your information, and regular security audits to identify and address vulnerabilities.

Organizational Measures

Our staff receive training on data protection principles and practices. We maintain confidentiality agreements with all personnel who handle personal data. Access to personal information is restricted to employees who require it to perform their duties.

Breach Notification

In the event of a data breach that could result in risk to your rights and freedoms, we will notify you and relevant authorities in accordance with Malaysian data protection regulations.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

Active tenant data is retained throughout your tenancy and for three years following lease termination to address any post-tenancy matters and maintain service history. Unsuccessful rental applications are retained for one year to facilitate future property searches if you return to our services.

Financial records are maintained for seven years in accordance with Malaysian tax and accounting requirements. Communication records are kept for three years unless longer retention is required for legal purposes.

When personal data is no longer needed, we securely delete or anonymize it to prevent unauthorized access or use.

7. Cookies and Website Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site usage. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.

We use essential cookies necessary for basic website functionality, analytics cookies to understand visitor behavior and improve our site, and preference cookies to remember your settings and language choices.

You can manage cookie preferences through your browser settings or our cookie management interface. For detailed information about our cookie practices, please visit our Cookie Policy.

8. Your Rights

Under the Malaysian Personal Data Protection Act 2010, you have the following rights regarding your personal data:

Right to Access

You can request a copy of the personal data we hold about you. We will provide this information within thirty days of receiving your request, subject to identity verification.

Right to Correction

If you believe any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it.

Right to Withdraw Consent

Where we process your data based on consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

Right to Data Portability

You can request that we provide your personal data in a structured, commonly used format that allows you to transfer it to another service provider.

Right to Object

You may object to certain types of data processing, including processing for direct marketing purposes.

To exercise any of these rights, please contact us at privacy@breevantasb. We will respond to your request within the timeframe required by Malaysian law.

9. Third-Party Links

Our website may contain links to third-party websites, including property listing platforms, payment processors, and utility providers. These external sites have their own privacy policies, and we are not responsible for their content or data practices.

We encourage you to review the privacy policies of any third-party sites you visit through links on our website.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will notify you through our website or by email if we have your contact information.

The "Last Updated" date at the top of this policy indicates when it was most recently revised. We encourage you to review this policy regularly to stay informed about how we protect your personal data.

11. Contact Information

If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your personal information, please contact us: